Rachael Helanor

With over 25 years spanning diverse IT disciplines, Rachael is a true "jack of all trades" and a recognised authority in Endpoint Management. Drawing on experience from technical support to product management, she's passionate about solving complex problems and driving positive organisational change.

Blog Post by Rachael Helanor

Cost & Price 15 Dec 2025

Microsoft 365 Prices Are Rising: How SMBs Can Protect Budgets

If you’re like most SMBs, chances are Microsoft licensing already takes up a significant ...

AI 3 Dec 2025

Microsoft Cuts AI Costs for SMBs with Copilot for Business

For years, AI has felt slightly out of reach for many small and medium-sized businesses. ...

Modern Work 13 Aug 2025

Is It Time to Upgrade from Microsoft 365 Business Standard to Premium?

Do you ever look at your Microsoft 365 setup and wonder if it’s still fit for purpose? ...

Copilot 4 Jul 2025

Meet The New Copilot: A Smarter Era of Productivity

Do you feel like AI tools are just another promise: full of potential but never quite ...