Nikki Hough

Nikki Hough

With over 20 years in the telecoms industry, Nikki has helped businesses design and deliver reliable voice, data, and cloud solutions that truly work. He's passionate about seeing projects through from first brief to final handover — because no two customers, challenges, or days are ever the same.

Businesswoman sitting at her desk talking on a mobile phone

Potential Problem CX

Akixi Explained: Real-Time Insights for Smarter Call Management

Discover how Akixi's real-time call analytics transform customer service, improve efficiency, and turn your phone system into a valuable business asset.

Sep 12 2025

This is an image of a woman making a card payment over the phone.

Cyber Security Best Of

SecureCall: The Best-in-Class Way to Take PCI-Compliant Phone Payments

What makes SecureCall a leader in secure phone payments? Discover how it protects cardholder data and keeps you PCI compliant.

May 12 2025

This is an image of a man making a payment over the phone with his credit card

Cyber Security Potential Problem

Are Your Phone Payments PCI Compliant? Here’s How to Know

Handling card details over the phone? See why old PCI compliance rules no longer protect you — and how to secure your calls today.

Apr 23 2025