Maz Hilborn

As a CCaaS Solution Specialist at Babble, Maz helps organisations transform customer engagement by aligning cloud contact centre technologies, AI-driven automation, and customer experience strategies with measurable business outcomes. With more than a decade of leadership experience across Customer Experience (CX), CCaaS, UCaaS, SaaS, Service Delivery, and Enterprise Support, Maz brings a unique combination of technical expertise, operational excellence, and commercial insight to every customer engagement.

Blog Post by Maz Hilborn

Contact Centre 16 Apr 2025

How Much Does CCaaS Really Cost in 2025? (Breaking Down Five9 Pricing)

You’re shopping around for a new CCaaS (Contact Centre as a Service) solution, and the ...