Supporting Aquavista’s Growth Through Agility and Scalability

The Customer

Aquavista is the UK’s leading leisure and mooring supplier, operating across 18 geographically dispersed sites nationwide. Following its uncoupling from former parent organisation, the Canal & River Trust, the business entered a period of rapid growth and transformation.

The Challenge

As Aquavista expanded, it needed a technology foundation capable of supporting a dispersed workforce while enabling employees to work efficiently and remotely. Reliable connectivity was critical to the day-to-day running of the business, particularly as teams were spread across multiple locations.

The organisation required a scalable, cloud-based solution that would not only support growth, but also provide resilience, flexibility, and long-term cost efficiency.

The Solution

To meet these requirements, a fibre-grade connection and hosted telephony platform were implemented across Aquavista’s 18 sites. This created a robust and scalable communications environment while reducing upfront costs and ongoing maintenance.

In addition, data cards were provided for employees’ iPads, significantly improving flexibility and efficiency. Stronger, more reliable signal and streamlined communication methods enabled teams to stay connected and productive, regardless of location.

The Outcome

The new technology platform delivered cheaper, more reliable, and higher-quality calls, while providing the flexibility needed to support remote working. When employees needed to work from home at a moment’s notice in March, Aquavista was able to transition seamlessly with no operational downtime and no impact on clients.

At a time when business resilience has never been more important, Aquavista now benefits from a scalable, long-term cloud technology solution that has improved employee productivity and future-proofed the organisation’s operations.

Results

• Cheaper, more reliable, and higher-quality calls
• No operational downtime or impact on clients
• Improved employee productivity and flexibility
• A scalable platform to support continued growth