The Customer
Kiely Bros is a leading provider of carriageway and footway surface treatments, operating from a Birmingham head office with four regional sites. With a team of around 150 employees, reliable communication and data access is essential to keeping operations moving.
The Challenge
The company’s ageing physical network was starting to slow productivity and limit flexibility. As remote working requirements grew - especially ahead of the 2020 lockdown - Kiely Bros needed a resilient digital environment that could:
- Eliminate single points of failure
- Support secure remote access
- Enable smoother communication across sites
- Reduce downtime
- Scale with business demands
The Solution
The organisation transitioned its on-premise setup into a resilient cloud environment, supported by a cloud telephony solution powered by Microsoft Teams.
This new setup enabled their teams to:
- Work securely from any location
- Retain local numbers
- Use Teams apps across mobile devices
- Access emails, data and files from anywhere
- Collaborate through chat, voice and video
The cloud migration was completed in just five weeks, without disruption to the workforce.
The Impact
- Reliability That Supports the Entire Organisation: If the primary system failed, a cloud-based mirror system automatically activated, removing downtime and ensuring uninterrupted access for up to 150 users worldwide.
- A More Flexible Way of Working: Staff gained the freedom to work how they needed to, with a consistent experience across devices and locations.
- A Strengthened Partnership: Kiely Bros continues to rely on comprehensive support across cyber, telephony, connectivity and mobile, ensuring their operations remain secure, modern and efficient.
